man using phone - Ecommerce Sms Marketing

13 Best Examples of Ecommerce Sms Marketing + 12 Winning Strategies

September 29th, 2025

Ground Team

Consider you’re tasked with launching a new product. You have numerous ideas, but you’re unsure where to start. You need to understand your target market, identify trends, and analyze your competition. Sounds daunting? It can be if you don’t know how to approach it. That’s where secondary market research comes in. This type of research enables you to gather existing data that can inform your decisions without requiring a complete start from scratch. 

In this guide, we’ll explore what secondary market research is, why it’s essential, and how you can use it to your advantage. We’ll also introduce you to Otio’s AI research and writing partner, a tool that can help you research fast and write accurately with AI. So, if you’re ready to learn how to make your product launch a success, read on.

Table Of Contents

What Is Secondary Market Research

What Is Secondary Market Research

Understanding Secondary Market Research: The Basics

Secondary research, also known as desk research, is a method of gathering existing data from various sources. These sources can be internal, such as in-house research, but more often they are external, including government statistics, organizational bodies, and the internet. This type of research is usually available for free or at a low cost and can be found in many formats, including published datasets, reports, and survey responses. The data collected through secondary research are typically gathered using methods such as surveys, telephone interviews, observation, and face-to-face interviews. Researchers use this data to confirm their research goals for a particular project. 

Importance of Secondary Market Research

Importance of Secondary Market Research

1. Saving Time and Money with Secondary Research  

When you utilize data and insights produced by others, you save both time and money. This information is available immediately, eliminating the need for time-consuming primary research planning. By using secondary research, you can quickly gain access to valuable data that can help inform your decisions.  

2. Gaining an Overview of Market Trends and Industry Benchmarks  

Secondary research can provide an overview of market trends, historical data, and industry benchmarks. For example, by reviewing multiple years of competitors’ financial reports, you can gain insights into their long-term growth and stability. This information can be valuable for making informed decisions and for making a compelling case for potential investors.  

3. Expanding Your Understanding of a Market  

Secondary data can help you expand your understanding of a market. It may reveal new perspectives and opportunities that you had not previously considered. By examining existing research, you can uncover valuable insights that can inform and guide your business strategy.  

4. Preventing Expensive Mistakes  

Secondary research can help you avoid costly errors. It may reveal that others have already examined your idea, allowing you to adjust your direction or conduct primary research to identify any market gaps. This can save you from investing time and resources into a project that may not be viable. Secondary research can also serve as a sounding board to determine whether it is worthwhile to proceed with primary research.

Related Reading

Ecommerce Customer Retention
Customer Retention Automation
Churn Rate in eCommerce
How to Re-engage Lost Customers
Customer Retention KPIs

How to Conduct Secondary Market Research in 8 Steps

How to Conduct Secondary Market Research in 8 Steps

1. Use Otio to Collect and Analyze Data Effectively

Secondary market research often involves sifting through vast amounts of information from diverse sources. This can quickly become overwhelming without the right tools. Otio is an AI-native workspace designed to help researchers collect, extract, and create with data from a wide range of sources. Whether you need to gather information from bookmarks, tweets, books, or YouTube videos, Otio can help you organize your research materials. It can also generate detailed notes and help you identify key takeaways from your sources. This makes it easier to move from data collection to creating actionable insights. 

2. Define Clear Research Objectives Before You Begin

Before you start hunting for data, it's crucial to know precisely what you want to find out. Your research objectives should be specific and aligned with your overall business goals. Using the SMART criteria can help ensure your objectives are well-defined and achievable. For example, instead of vaguely aiming to "understand the market," you might set a specific purpose to determine the size and growth rate of a particular market within a specific region. Clear goals will guide your research and prevent you from drowning in irrelevant data. 

3. Identify and Access Quality Data Sources

Once you have your objectives, the next step is to find data that can help answer your questions. Prioritize sources that are credible, relevant, and up-to-date. Academic databases, industry reports, government statistics, and competitor websites are all potential treasure troves of information. Don't overlook the value of digital and media channels, such as social media analytics and online review platforms, which can provide real-time insights into consumer sentiment and trends. 

4. Assess the Reliability of Your Data

Not all information is created equal. Be sure to evaluate the credibility of your sources by checking factors such as the publication date, author qualifications, and the transparency of the methodology. Be cautious of potential biases, especially if the data originates from organizations that may have a vested interest in the findings. Cross-referencing multiple sources can help you validate key facts and ensure the accuracy of your research. 

5. Organize Your Data for Easy Access

As you collect information, it's essential to keep everything organized. Use tools like Zotero or Evernote to manage your sources and store key insights. Creating a master inventory of your data can help you track the relevance of each source to your research objectives and identify any gaps that need to be filled. 

6. Analyze the Data to Uncover Insights

Data analysis is where the real work begins. Use quantitative methods to identify trends, calculate growth rates, and compare market segments. For qualitative data, look for patterns, themes, and narratives that can help explain consumer behavior or industry dynamics. Tools like SWOT analysis can help you make sense of your findings and identify strategic opportunities. 

7. Translate Insights into Action

The ultimate goal of secondary market research is to inform decision-making. Use your insights to guide product development, marketing strategies, or market entry plans. Be sure to communicate your findings clearly, highlighting any risks, opportunities, or gaps that may impact your business. 

8. Share Your Findings and Update as Needed

Finally, present your research to stakeholders in a clear and engaging format. Use visuals and storytelling to bring your data to life. Remember that market research is an ongoing process. As new data becomes available, be prepared to revisit and update your assumptions to ensure your business stays ahead of the curve.

Primary vs Secondary Market Research

Primary vs Secondary Market Research

Outlining The Differences in Research Types

When it comes to research, there are two main categories to consider: primary and secondary. Primary research is research you conduct yourself (or hire someone to do for you). It involves going directly to a source – usually customers and prospective customers in your target market – to ask questions and gather information. 

Examples of primary research are

  • Interviews (telephone or face-to-face)

  • Surveys (online or mail)

  • Questionnaires (online or mail)

  • Focus groups

  • Visits to competitors' locations

When you conduct primary research, you’re typically gathering two basic kinds of information:

Exploratory

This research is general and open-ended, typically involving lengthy interviews with an individual or a small group of individuals.

Specific

This research is more precise and is used to solve a problem identified in exploratory research. It involves more structured, formal interviews. Primary research usually costs more and often takes longer to conduct than secondary research, but it gives conclusive results.

Secondary research is a type of research that has already been compiled, gathered, organized, and published by others. It includes reports and studies by government agencies, trade associations, or other businesses in your industry. For small businesses with limited budgets, most research is typically secondary because it can be obtained more quickly and affordably than primary research.

A lot of secondary research is available right on the Web, simply by entering keywords and phrases for the type of information you’re looking for. You can also obtain secondary research by reading articles in magazines, trade journals, and industry publications, by visiting a reference library, and by contacting industry associations or trade organizations. (Note: When you locate the research you want, check its publication date to be sure the data is fresh and not outdated.) One excellent source of secondary research data is government agencies; this data is usually available free of charge. On the other hand, data published by private companies may require permission and sometimes a fee to access.

Related Reading

Customer Retention Automation
Attentive Competitors

Supercharge Your Research Ability With Otio — Try Otio for Free Today

Otio is designed to be the ultimate research tool for knowledge workers, researchers, and students. It helps them deal with content overload by providing a simple and effective way to collect, analyze, and create content. With Otio, you can easily collect data from a variety of sources like bookmarks, tweets, books, and YouTube videos. The tool then utilizes AI to extract key takeaways from these sources, allowing you to grasp the content quickly. Finally, Otio assists you in creating draft outputs based on the sources you’ve collected, allowing you to go from reading list to first draft in no time.

Related Reading

Istrak vs Klaviyo
Klaviyo vs Iterable
Attentive vs Klaviyo